Waiting for your Mainboard (delivered weeks ago)

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NewYears1978
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Waiting for your Mainboard (delivered weeks ago)

Post by NewYears1978 » September 9th, 2018, 2:47 am

How do I check on this? I sent an email but did not recv a reply. It was delivered several weeks ago but still shows "Waiting for your mainboard to arrive"

Order #4249

Thanks.

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Matt
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Re: Waiting for your Mainboard (delivered weeks ago)

Post by Matt » September 10th, 2018, 1:54 am

Hi. Thanks for letting us know about this. We have started to install your Switch Board for you now.

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Re: Waiting for your Mainboard (delivered weeks ago)

Post by NewYears1978 » October 19th, 2018, 12:27 am

Matt thanks - sorry it took so long for me to reply I kept getting sidetracked.

I see my Mainboard and PSIO have both shown preparing for shipment now. I don't know how to track though are there tracking numbers that get added to the My Account page?

Thanks for all the hard work man you guys rock.

#4249 August 3, 2018 Processing your Mainboard for Shipment… AUD $32.80 for 1 item View
#3402 December 19, 2017 Processing your PSIO Cartridge for Shipment... AUD $149.95 for 1 item

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Matt
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Re: Waiting for your Mainboard (delivered weeks ago)

Post by Matt » October 19th, 2018, 2:44 pm


NewYears1978
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Re: Waiting for your Mainboard (delivered weeks ago)

Post by NewYears1978 » October 19th, 2018, 2:59 pm

But where is the tracking info? I haven't recv'd a tracking number?

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Matt
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Re: Waiting for your Mainboard (delivered weeks ago)

Post by Matt » October 19th, 2018, 4:36 pm

Ah, I'll issue you the tracking number on Monday for you :)

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Re: Waiting for your Mainboard (delivered weeks ago)

Post by NewYears1978 » October 20th, 2018, 2:07 am

Ah okay - I was confused lol. The Mainboard email came a couple weeks ago so I was not sure if it had shipped or maybe you saved it to ship together with the PSIO.

Thanks again I will check back Monday. You guys rock man so proud to have been a part of it all!

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Matt
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Re: Waiting for your Mainboard (delivered weeks ago)

Post by Matt » October 20th, 2018, 5:21 am

Thanks for the support and kind words! Greatly appreciated :)

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Tgames
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Re: Waiting for your Mainboard (delivered weeks ago)

Post by Tgames » October 20th, 2018, 5:31 am

Hi Matt,

I have send and order the Mainboard modification before this customer in this topic.
(order #4245).

Do you know if i can be send back to me soon ?

Best Regards.

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Matt
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Re: Waiting for your Mainboard (delivered weeks ago)

Post by Matt » October 22nd, 2018, 4:16 pm

I did a whole bunch of boards today so you should get an email saying it's on the way back to you. If not, it's still in the massive pile of boards I need to get through still.

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Tgames
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Re: Waiting for your Mainboard (delivered weeks ago)

Post by Tgames » October 22nd, 2018, 9:38 pm

No email received, i have no luck so :lol:

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Re: Waiting for your Mainboard (delivered weeks ago)

Post by NewYears1978 » October 23rd, 2018, 6:53 am

Same here :) no email yet for either board or PSIO

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