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Order Status

Posted: March 27th, 2017, 6:37 pm
by BigQ
Hi,

When should I expect order to update and email?

Thanks.

Re: Order Status

Posted: March 27th, 2017, 10:36 pm
by Matt
What was your order number?

Re: Order Status

Posted: March 27th, 2017, 11:49 pm
by BigQ
2166
Thanks.

Re: Order Status

Posted: March 29th, 2017, 10:46 pm
by Matt
Will be shipped next week.

Re: Order Status

Posted: March 30th, 2017, 12:02 pm
by BigQ
Thanks! :D

Re: Order Status

Posted: April 7th, 2017, 4:37 pm
by BigQ
Does PSIO Assembly Complete? We are looking forward to receiving the notification email.

Re: Order Status

Posted: April 7th, 2017, 4:51 pm
by Matt
Yes it's complete. Your order will be updated this weekend :)

Re: Order Status

Posted: April 7th, 2017, 5:11 pm
by BigQ
Thanks! Matt :D

Re: Order Status

Posted: April 10th, 2017, 2:44 pm
by BigQ
Is there a DHL waybill number?

Re: Order Status

Posted: April 18th, 2017, 1:56 am
by Matt
BigQ wrote:
April 10th, 2017, 2:44 pm
Is there a DHL waybill number?
You should receive an email today saying it's processing for shipment :)
The tracking number will be sent afterwards in 2-3 days from now by DHL and ourselves.

Re: Order Status

Posted: April 18th, 2017, 2:22 pm
by BigQ
Thank! :D Hope to get this lovely little baby soon.

Re: Order Status

Posted: April 21st, 2017, 2:47 am
by BigQ
Matt wrote:
April 18th, 2017, 1:56 am
BigQ wrote:
April 10th, 2017, 2:44 pm
Is there a DHL waybill number?
You should receive an email today saying it's processing for shipment :)
The tracking number will be sent afterwards in 2-3 days from now by DHL and ourselves.
Thanks to all teams and Matt...

Re: Order Status

Posted: April 21st, 2017, 12:04 pm
by MeteK
Be patient damn !! :D

Re: Order Status

Posted: June 10th, 2017, 2:02 am
by BigQ
Has received PSIO, thanks to Matt and team hard work. Tested several games and found that "Street Fighter Alpha 3" and "ROCKMAN X4" US and Japanese versions can not enter the game. "Dino crisis1" There are no conversations in the game. "Twisted Metal 2" After entering the game, stop at the loading game. Hope to repair system compatibility in the future.

Re: Order Status

Posted: June 10th, 2017, 9:54 am
by Matt
Update to the latest firmwares and try again.

Re: Order Status

Posted: June 10th, 2017, 11:40 am
by BigQ
Is already the latest firmware and system.

Re: Order Status

Posted: June 10th, 2017, 9:18 pm
by Matt
Okay. Send them directly to us here http://ps-io.com/problem/ please :)
Otherwise we do overlook them and they don't get processed into JIRA :?

Re: Order Status

Posted: June 11th, 2017, 12:01 am
by BigQ
If you have written the problem at http://ps-io.com/problem/, please fix the update system.

Re: Order Status

Posted: June 11th, 2017, 9:32 am
by Matt
BigQ wrote:
June 11th, 2017, 12:01 am
If you have written the problem at http://ps-io.com/problem/, please fix the update system.
Thanks, we'll look into it and make the necessary changes :)