Failure to upgrade the system

Feel free to go ahead and ask for Help and Support or check out what's already been answered from other customers
User avatar
small fat
Curious about PSXDEV
Curious about PSXDEV
Posts: 10
Joined: May 19th, 2017, 10:01 pm

Failure to upgrade the system

Post by small fat » May 19th, 2017, 10:06 pm

Image

After upgrading the system, stay in this interface, can not operate, ask for help.

User avatar
Matt
Cybdyn Systems
Cybdyn Systems
Posts: 959
Joined: December 31st, 2012, 5:37 pm
I am a: Systems Designer
Skype: psio94
Location: Australia
Contact:

Re: Failure to upgrade the system

Post by Matt » May 19th, 2017, 10:56 pm

Did you update the ARM software to the latest version?

User avatar
small fat
Curious about PSXDEV
Curious about PSXDEV
Posts: 10
Joined: May 19th, 2017, 10:01 pm

Re: Failure to upgrade the system

Post by small fat » May 20th, 2017, 12:24 am

Yes, it has been updated to the latest.

User avatar
Matt
Cybdyn Systems
Cybdyn Systems
Posts: 959
Joined: December 31st, 2012, 5:37 pm
I am a: Systems Designer
Skype: psio94
Location: Australia
Contact:

Re: Failure to upgrade the system

Post by Matt » May 20th, 2017, 1:33 am

Okay, let me run some diagnostics and try to release a new Menu System which will verify if you're actually running the latest code, but in the meantime, I've sent you a PM.

User avatar
small fat
Curious about PSXDEV
Curious about PSXDEV
Posts: 10
Joined: May 19th, 2017, 10:01 pm

Re: Failure to upgrade the system

Post by small fat » May 20th, 2017, 2:08 pm

Matt wrote:
May 20th, 2017, 1:33 am
Okay, let me run some diagnostics and try to release a new Menu System which will verify if you're actually running the latest code, but in the meantime, I've sent you a PM.
According to the method you provide by email, delete the SD card UPDATE.FPG and FIRMWARE.AFW, copy the recovery file to the SD card. Stop in this interface, can not operate, ask for help.


Image

User avatar
Matt
Cybdyn Systems
Cybdyn Systems
Posts: 959
Joined: December 31st, 2012, 5:37 pm
I am a: Systems Designer
Skype: psio94
Location: Australia
Contact:

Re: Failure to upgrade the system

Post by Matt » May 20th, 2017, 5:05 pm

So, delete the file like it says. The problem was that your cartridge was bricked and it was failing to update (so it was running the old firmware still). It's fixed now :)

Oh, I also see a typo (grammar error) in that message. The word "is" is missing. I've since fixed it.
IE: "The file <blah> is still present."

User avatar
small fat
Curious about PSXDEV
Curious about PSXDEV
Posts: 10
Joined: May 19th, 2017, 10:01 pm

Re: Failure to upgrade the system

Post by small fat » May 20th, 2017, 6:13 pm

I do not understand? What should I do now?

User avatar
Matt
Cybdyn Systems
Cybdyn Systems
Posts: 959
Joined: December 31st, 2012, 5:37 pm
I am a: Systems Designer
Skype: psio94
Location: Australia
Contact:

Re: Failure to upgrade the system

Post by Matt » May 20th, 2017, 6:24 pm

Put your SD Card in your computer and delete the file "RECOVERY'BIN", then put it back in PSIO.

User avatar
small fat
Curious about PSXDEV
Curious about PSXDEV
Posts: 10
Joined: May 19th, 2017, 10:01 pm

Re: Failure to upgrade the system

Post by small fat » May 21st, 2017, 12:03 am

The problem still exists, the game can play, but the restart can not return to the game directory, will appear the first picture of the interface, want to enter the game directory must turn off the power, re-start the machine, before the upgrade does not appear this situation, please fix The Thank you.

User avatar
Datasphere
Curious about PSXDEV
Curious about PSXDEV
Posts: 20
Joined: March 19th, 2016, 9:37 pm
I am a: Technical Artist
PlayStation Model: H1000/7500

Re: Failure to upgrade the system

Post by Datasphere » May 21st, 2017, 12:55 am

I got the same message after upgrading to firmware V2.4.3. (upgraded everything to latest version)
The PlayStation logo shows "scea" instead of "psio" before this error message appears. Only shutting down completely instead of resetting the console will make it boot to the psio menu.

(I never got a recovery file or anything. All I noticed was that after the update I got an Error code: 80000001 because I still had the installation files on my SD card)
Last edited by Datasphere on May 21st, 2017, 1:01 am, edited 1 time in total.

User avatar
Matt
Cybdyn Systems
Cybdyn Systems
Posts: 959
Joined: December 31st, 2012, 5:37 pm
I am a: Systems Designer
Skype: psio94
Location: Australia
Contact:

Re: Failure to upgrade the system

Post by Matt » May 21st, 2017, 12:58 am

I can't replicate the same issue on my end. I'll check the logic again, but I'm sure it's okay. So you're saying it only happens when you reset the console? Do you have Fastboot enabled??

User avatar
Datasphere
Curious about PSXDEV
Curious about PSXDEV
Posts: 20
Joined: March 19th, 2016, 9:37 pm
I am a: Technical Artist
PlayStation Model: H1000/7500

Re: Failure to upgrade the system

Post by Datasphere » May 21st, 2017, 1:18 am

Matt wrote:
May 21st, 2017, 12:58 am
I can't replicate the same issue on my end. I'll check the logic again, but I'm sure it's okay. So you're saying it only happens when you reset the console? Do you have Fastboot enabled??
Fastboot is disabled.
It only happens when I use the reset button, or does it?
I just restarted the console 4 times with the reset button and the third time it actually did boot into the PSIO menu. Who knows what will happen next time.

User avatar
Matt
Cybdyn Systems
Cybdyn Systems
Posts: 959
Joined: December 31st, 2012, 5:37 pm
I am a: Systems Designer
Skype: psio94
Location: Australia
Contact:

Re: Failure to upgrade the system

Post by Matt » May 25th, 2017, 9:16 pm

Does this problem still happen for you?

User avatar
Datasphere
Curious about PSXDEV
Curious about PSXDEV
Posts: 20
Joined: March 19th, 2016, 9:37 pm
I am a: Technical Artist
PlayStation Model: H1000/7500

Re: Failure to upgrade the system

Post by Datasphere » May 25th, 2017, 9:57 pm

Matt wrote:
May 25th, 2017, 9:16 pm
Does this problem still happen for you?
Yes.
It just seems to happen a lot after pressing the reset button rather than turning off the console first.

User avatar
Matt
Cybdyn Systems
Cybdyn Systems
Posts: 959
Joined: December 31st, 2012, 5:37 pm
I am a: Systems Designer
Skype: psio94
Location: Australia
Contact:

Re: Failure to upgrade the system

Post by Matt » May 26th, 2017, 6:56 pm

Okay. I need some information.

1) What console model are you using?
2) Are you using SD or USB mode?
3) What do you see as your license string when the PSX is booting. "SCEA"?

User avatar
Datasphere
Curious about PSXDEV
Curious about PSXDEV
Posts: 20
Joined: March 19th, 2016, 9:37 pm
I am a: Technical Artist
PlayStation Model: H1000/7500

Re: Failure to upgrade the system

Post by Datasphere » May 27th, 2017, 6:46 am

Matt wrote:
May 26th, 2017, 6:56 pm
Okay. I need some information.

1) What console model are you using?
2) Are you using SD or USB mode?
3) What do you see as your license string when the PSX is booting. "SCEA"?
1) SCPH-7500 NTSC-J
2) SD
3) SCEA (when it fails. When it boots up correctly it shows PSIO)

User avatar
small fat
Curious about PSXDEV
Curious about PSXDEV
Posts: 10
Joined: May 19th, 2017, 10:01 pm

Re: Failure to upgrade the system

Post by small fat » May 27th, 2017, 11:56 am

I am also the same situation.

1) SCPH-7500
2) SD
3) SCEA (when it fails. When it boots up correctly it shows PSIO)

User avatar
Datasphere
Curious about PSXDEV
Curious about PSXDEV
Posts: 20
Joined: March 19th, 2016, 9:37 pm
I am a: Technical Artist
PlayStation Model: H1000/7500

Re: Failure to upgrade the system

Post by Datasphere » May 27th, 2017, 7:50 pm

Finally found some time to do more testing:
The problem doesn't seem to be reproducible on my SCPH-5500. Only the SCPH-7500.
Whats also interesting is that this message definitely shows up when you press the reset button while in-game (any game), but rarely shows up when you use the reset button while still in the PSIO menu.

User avatar
Matt
Cybdyn Systems
Cybdyn Systems
Posts: 959
Joined: December 31st, 2012, 5:37 pm
I am a: Systems Designer
Skype: psio94
Location: Australia
Contact:

Re: Failure to upgrade the system

Post by Matt » May 27th, 2017, 8:07 pm

Okay, we're looking into it now. I'm testing it on my 7502 and even a 7000 model.
So far I haven't had any problems :shrug

I might have to buy a 7500, unless I pay you to send it over to me so I can use it to test.
Can you tell me though, what is the number on your mainboard? EG: PU-22 1-671-858-21.

User avatar
Datasphere
Curious about PSXDEV
Curious about PSXDEV
Posts: 20
Joined: March 19th, 2016, 9:37 pm
I am a: Technical Artist
PlayStation Model: H1000/7500

Re: Failure to upgrade the system

Post by Datasphere » May 28th, 2017, 8:28 am

Matt wrote:
May 27th, 2017, 8:07 pm
Can you tell me though, what is the number on your mainboard? EG: PU-22 1-671-858-21.
I have a PU-22 1-671-858-12

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest