Order Status

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BigQ
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Order Status

Post by BigQ » March 27th, 2017, 6:37 pm

Hi,

When should I expect order to update and email?

Thanks.

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Matt
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Re: Order Status

Post by Matt » March 27th, 2017, 10:36 pm

What was your order number?

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Re: Order Status

Post by BigQ » March 27th, 2017, 11:49 pm

2166
Thanks.

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Re: Order Status

Post by Matt » March 29th, 2017, 10:46 pm

Will be shipped next week.

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Re: Order Status

Post by BigQ » March 30th, 2017, 12:02 pm

Thanks! :D

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Re: Order Status

Post by BigQ » April 7th, 2017, 4:37 pm

Does PSIO Assembly Complete? We are looking forward to receiving the notification email.

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Re: Order Status

Post by Matt » April 7th, 2017, 4:51 pm

Yes it's complete. Your order will be updated this weekend :)

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Re: Order Status

Post by BigQ » April 7th, 2017, 5:11 pm

Thanks! Matt :D

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Re: Order Status

Post by BigQ » April 10th, 2017, 2:44 pm

Is there a DHL waybill number?

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Re: Order Status

Post by Matt » April 18th, 2017, 1:56 am

BigQ wrote:
April 10th, 2017, 2:44 pm
Is there a DHL waybill number?
You should receive an email today saying it's processing for shipment :)
The tracking number will be sent afterwards in 2-3 days from now by DHL and ourselves.

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Re: Order Status

Post by BigQ » April 18th, 2017, 2:22 pm

Thank! :D Hope to get this lovely little baby soon.

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Re: Order Status

Post by BigQ » April 21st, 2017, 2:47 am

Matt wrote:
April 18th, 2017, 1:56 am
BigQ wrote:
April 10th, 2017, 2:44 pm
Is there a DHL waybill number?
You should receive an email today saying it's processing for shipment :)
The tracking number will be sent afterwards in 2-3 days from now by DHL and ourselves.
Thanks to all teams and Matt...
Last edited by BigQ on April 27th, 2017, 1:43 am, edited 2 times in total.

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Re: Order Status

Post by MeteK » April 21st, 2017, 12:04 pm

Be patient damn !! :D

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Re: Order Status

Post by BigQ » June 10th, 2017, 2:02 am

Has received PSIO, thanks to Matt and team hard work. Tested several games and found that "Street Fighter Alpha 3" and "ROCKMAN X4" US and Japanese versions can not enter the game. "Dino crisis1" There are no conversations in the game. "Twisted Metal 2" After entering the game, stop at the loading game. Hope to repair system compatibility in the future.

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Re: Order Status

Post by Matt » June 10th, 2017, 9:54 am

Update to the latest firmwares and try again.

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Re: Order Status

Post by BigQ » June 10th, 2017, 11:40 am

Is already the latest firmware and system.

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Re: Order Status

Post by Matt » June 10th, 2017, 9:18 pm

Okay. Send them directly to us here http://ps-io.com/problem/ please :)
Otherwise we do overlook them and they don't get processed into JIRA :?

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Re: Order Status

Post by BigQ » June 11th, 2017, 12:01 am

If you have written the problem at http://ps-io.com/problem/, please fix the update system.

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Re: Order Status

Post by Matt » June 11th, 2017, 9:32 am

BigQ wrote:
June 11th, 2017, 12:01 am
If you have written the problem at http://ps-io.com/problem/, please fix the update system.
Thanks, we'll look into it and make the necessary changes :)

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